Comments on: How much listening is too much? http://www.socialstartups.com/2008/05/28/how-much-listening-is-too-much/ All that's new in the social computing space. Thu, 20 Nov 2008 10:46:57 +0000 http://wordpress.org/?v=2.6.3 By: noyb http://www.socialstartups.com/2008/05/28/how-much-listening-is-too-much/#comment-879 noyb Tue, 12 Aug 2008 03:34:23 +0000 http://www.socialstartups.com/2008/05/28/how-much-listening-is-too-much/#comment-879 For someone who throws around a lot of really fancy language, you have a pretty poor grasp of the ethical obligations that are considered industry standard for research of human subjects. You might start here, for a brief overview of ways not to be an asshole when conducting research with human participants: http://www.apa.org/ethics/code2002.html#8 Re: your condescending attitude toward the people who pay your salary through their participation in Etsy, though, I'm not sure how to help you. Maybe Etsy can "help" you by firing your smug ass. Then you'll have more time to devote to projects you obviously care about more than your day job -- like this self-congratulatory little blog! For someone who throws around a lot of really fancy language, you have a pretty poor grasp of the ethical obligations that are considered industry standard for research of human subjects.

You might start here, for a brief overview of ways not to be an asshole when conducting research with human participants:

http://www.apa.org/ethics/code2002.html#8

Re: your condescending attitude toward the people who pay your salary through their participation in Etsy, though, I’m not sure how to help you. Maybe Etsy can “help” you by firing your smug ass.

Then you’ll have more time to devote to projects you obviously care about more than your day job — like this self-congratulatory little blog!

]]> By: Aly http://www.socialstartups.com/2008/05/28/how-much-listening-is-too-much/#comment-834 Aly Mon, 21 Jul 2008 03:29:37 +0000 http://www.socialstartups.com/2008/05/28/how-much-listening-is-too-much/#comment-834 Better search helps buyers find items, but reliable statistics help sellers know which items are being seen, helping them find effective marketing strategies. Even though item views are pretty paltry as a "statistic", they are, thus far, the only statistic sellers on Etsy have available to them. If you don't see the importance in that for a seller, then you are as short-sighted as you think the sellers are. If we'd had better stats in the first place, so much might not be at stake in losing the view counters. And believe me that very few sellers would have ever requested a spammy email referral system, and yet, here we are, eh? *insert obligatory, conciliatory smiley* Better search helps buyers find items, but reliable statistics help sellers know which items are being seen, helping them find effective marketing strategies. Even though item views are pretty paltry as a “statistic”, they are, thus far, the only statistic sellers on Etsy have available to them. If you don’t see the importance in that for a seller, then you are as short-sighted as you think the sellers are. If we’d had better stats in the first place, so much might not be at stake in losing the view counters.

And believe me that very few sellers would have ever requested a spammy email referral system, and yet, here we are, eh?

*insert obligatory, conciliatory smiley*

]]> By: disappointed http://www.socialstartups.com/2008/05/28/how-much-listening-is-too-much/#comment-831 disappointed Wed, 16 Jul 2008 20:59:38 +0000 http://www.socialstartups.com/2008/05/28/how-much-listening-is-too-much/#comment-831 I am an etsy seller and it's very sad you would use your position as an etsy admin to experiment on. You presented yourself as someone who would be interested and wanting to help. When I saw your post, I was genuinely happy and thought highly of you as a person. Now I think less of you for having such blatant ulterior motives. I guess you think all of us sellers are 'unsophisticated' and a bunch of rubes. That's an old fashioned word you might want to look up. I'm just an uneducated etsy seller with no business sense - not as hip as you, I'm sure) You might have a lot of experience with buzz words like 'key business metrics' and 'complex dependencies', but you are woefully short on empathy, honesty, forthrightness, and plain old niceness. Etsy locked the thread immediately linking to this post, but enough people will have read it soon to know just what kind of man you are. Too bad, I thought you seemed very nice. I am an etsy seller and it’s very sad you would use your position as an etsy admin to experiment on. You presented yourself as someone who would be interested and wanting to help. When I saw your post, I was genuinely happy and thought highly of you as a person. Now I think less of you for having such blatant ulterior motives.

I guess you think all of us sellers are ‘unsophisticated’ and a bunch of rubes. That’s an old fashioned word you might want to look up. I’m just an uneducated etsy seller with no business sense - not as hip as you, I’m sure)

You might have a lot of experience with buzz words like ‘key business metrics’ and ‘complex dependencies’, but you are woefully short on empathy, honesty, forthrightness, and plain old niceness.

Etsy locked the thread immediately linking to this post, but enough people will have read it soon to know just what kind of man you are. Too bad, I thought you seemed very nice.

]]> By: barney http://www.socialstartups.com/2008/05/28/how-much-listening-is-too-much/#comment-830 barney Wed, 16 Jul 2008 20:14:46 +0000 http://www.socialstartups.com/2008/05/28/how-much-listening-is-too-much/#comment-830 WHy don'cha just fix em BotH?!?!?1!?sheeEEESh! WHy don’cha just fix em BotH?!?!?1!?sheeEEESh!

]]> By: Sean http://www.socialstartups.com/2008/05/28/how-much-listening-is-too-much/#comment-804 Sean Thu, 05 Jun 2008 13:24:56 +0000 http://www.socialstartups.com/2008/05/28/how-much-listening-is-too-much/#comment-804 I'm wondering if Etsy would benefit from a feedback management system similar to Salesforce Ideas' DellIdeaStorm, to give the discussion a little more structure and allow the most popular ideas to bubble up to the top: http://www.salesforce.com/products/ideas/ http://dellideastorm.com/ These forum threads can get unwieldy fast. I’m wondering if Etsy would benefit from a feedback management system similar to Salesforce Ideas’ DellIdeaStorm, to give the discussion a little more structure and allow the most popular ideas to bubble up to the top:

http://www.salesforce.com/products/ideas/
http://dellideastorm.com/

These forum threads can get unwieldy fast.

]]>